Introduction & Commitment
Welcome to the b998 platform. Our Privacy Policy is a foundational part of our relationship with you. By using the b998 website, mobile app, or any of our services, you agree to this Privacy Policy.
We believe every user's personal data is their own. b998's Privacy Policy was built to international data protection standards so you can use the platform with complete confidence.
In Summary: b998 never sells your data, never collects more than necessary, and stores it with the highest level of security. Your privacy is a commitment we keep — not just a rule we follow.
Types of Information Collected
Under b998's Privacy Policy, we collect three types of information — data you provide directly, data collected automatically, and data received from third parties.
Directly Provided Information
- Registration Details: Full name, email address, phone number, date of birth, and password.
- Identity Verification (KYC): Scanned copies of your national ID, passport, or driving license.
- Payment Information: Mobile banking numbers (bKash, Nagad, Rocket) and bank account details.
- Contact Information: Messages and complaints submitted to customer support.
- Address: Current residential address for withdrawal verification.
Automatically Collected Information
- IP Address & Device Identifiers
- Browser Type & Operating System
- Login Time & Session Duration
- Gameplay history and transaction records
- Click patterns and navigation behavior
| Type of Information | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Registration & Communication | Yes |
| Phone Number | Two-Factor Authentication & Support | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID / Passport | KYC Verification & Withdrawal | Yes, for withdrawals |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Cookies & Log Data | Service Improvement & Security | Partial |
How Information Is Collected
Under b998's Privacy Policy, the primary methods of data collection are:
- Registration & Login Process When you register or log in to b998, the information you provide is stored directly on our secure servers.
- Payment Transactions Required financial information is collected through the payment gateway during deposits and withdrawals.
- Cookies & Tracking Technologies While you browse the website, usage pattern data is collected through cookies and similar technologies.
- Customer Support Contact Information you provide via live chat, email, or any other channel is recorded to help us improve our service quality.
- Third-Party Sources Limited information may be obtained from authorized third parties for fraud detection or KYC verification purposes.
Purpose of Data Use
B998 uses the data it collects solely for the purposes listed below. Your information is never used for anything outside the scope of this Privacy Policy.
- Account Management: For registration, login, identity verification, and account security.
- Payment Processing: To manage secure deposits and withdrawals.
- Customer Support: To address your questions, complaints, and support requests.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Obligations: To meet regulatory requirements.
- Service Improvement: To analyze user experience and improve the platform.
- Marketing Communications: To send you relevant offers and updates, with your consent.
- Responsible Gaming: To monitor gaming behavior and identify problematic patterns.
You can opt out of marketing emails or notifications at any time. Use the "Unsubscribe" option in your account settings or contact customer support.
Information Sharing Policy
A core principle of b998's Privacy Policy is that your data is never sold. However, in limited circumstances, information may be shared with specific parties:
- Payment Provider: Payment gateways such as bKash, Nagad, Rocket, or bank — solely to process transactions.
- KYC Verification Body: Approved third parties for identity verification — verification data only.
- Legal Authorities: Upon a valid court order or request from a regulatory authority.
- Technology Partners: Cloud hosting and security service providers — under strict confidentiality agreements.
- Fraud Detection Agencies: An industry-recognized partner in anti-money laundering compliance.
In each of the above cases, data sharing is kept to the minimum required and is governed by strict legal agreements.
Data Security Measures
B998 uses industry-leading security technology to protect your personal data. Our Privacy Policy is not just words on paper — it is actively enforced through real technical measures.
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- AES-256 Storage Encryption: Data stored on our servers is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for account access.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
- Access Controls: Only authorized personnel have access to specific data.
Important: If you believe your b998 account information has been compromised, contact our customer support immediately and change your password.
Cookie Policy
B998 uses cookies on its website to improve your experience and ensure the platform functions correctly. This section of our Privacy Policy explains everything you need to know about cookies.
Types of Cookies
- Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: To remember your preferences such as language and theme.
- Analytical Cookies: To understand user behavior and enhance our services.
- Marketing Cookies: To show you relevant ads — only with your consent.
Non-essential cookies can be disabled at any time through your browser settings. Note that doing so may limit certain features.
Your Rights
Under b998's Privacy Policy, you have full control over your own data. Your key rights are outlined below:
- Right to Know: You can find out exactly what personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Data Portability: You can export your data in a standard, portable format.
- Right to Object: You may object to the use of your data for marketing or profiling purposes.
- Right to Withdraw Consent: You may withdraw any consent given at any time.
To exercise any of the above rights, please contact our customer support. We will respond within 30 business days of receiving your request. Contact: [email protected]
Data Retention Period
How long b998 retains your data depends on the type of information and applicable legal requirements. No data is kept beyond what is required under our Privacy Policy.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML/KYC Policy |
| Customer Support Logs | 3 years | Service Quality & Dispute Resolution |
| Cookies & Analytics | 13 months | Service Analytics |
| Marketing Information | Until consent is withdrawn | User Preferences |
Children's Privacy
B998 is a service for users aged 18 and above. Under our Privacy Policy, collecting or processing personal data of anyone under 18 is strictly prohibited.
Age verification is mandatory at the time of registration. If we become aware that a person under 18 has registered, the account will be closed immediately and all associated data will be deleted.
If you suspect a child or minor is using the platform, please [email protected] notify us at the address provided.
Privacy Policy Updates
B998 may update or revise this Privacy Policy from time to time. Depending on the nature of the change, we will notify you as follows:
- Minor Changes: The "Last Updated" date at the top of the page will be revised.
- Important Changes: You will be notified 30 days in advance via your registered email and a platform notification.
- Significant Changes: Re-consent may be required.
Continued use of b998 after any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.